Skip to content
Bay East Association of Realtors logo
  • Paragon/MLS
  • zipForm®
  • MLS Tech Support
  • Store
  • Pay My Bill
Login
  • Resources
    • Become a Member
    • About Bay East
    • Alameda Member Center
    • COVID-19 Guide
    • FAQs
    • Forms, Rules, Members & Districts
    • Get Involved
      • Board of Directors
      • Committees
      • Volunteer Opportunities
    • Marketing Meetings
    • Member Benefits & Resources
      • Benefits
      • Broker Resources
      • C.A.R. NAR DRE Resources
      • New Member Resources
      • Platinum Affiliate Resources
    • REALTOR® Safety
    • Video Gallery
  • MLS
    • Grab n Go Videos
    • IDX Services
    • Marketing Meetings
    • Rules & Forms
    • Supra Keys & Lockbox Resources
    • Tech Support
    • Tools & Benefits
    • Training
    • What’s New
  • Education
    • Bay East On Demand
    • Education Overview
    • Education Offerings
    • Education Catalog
    • Learning Videos
    • Grab n Go Videos
    • C.A.R. Online Courses
    • Sexual Harassment Training
    • Meet Our Instructors
  • Community Information
    • Advocacy
    • Bay East Foundation
    • Community Information
    • Disclosure and Disclaimer Advisories
    • Fair Housing
    • Housing & Public Policy Statement
    • Real Estate & Housing Statistics
    • REALTOR® Action Fund (RAF)
  • Professionalism
    • Professional Standards Programs
    • Professional Standards Support
    • Commitment to Excellence
    • NAR Code of Ethics
    • Using the REALTOR® Trademark
    • Governing Documents
  • Networks
    • Commercial
    • Global Network
  • Events

Supra Keys & Lockbox Resources

Supra Keys & Lockbox Resources

If you have any questions about keys or lockboxes,
please contact Member Services at 925.730.4060.

Supra Support

Supra offers a variety of support options for your Supra eKEY, XpressKEY, and lockboxes. Supra support is available 7 days a week between the hours of 5am and 7pm by calling 877.699.6787.

Instruction Guides

Mobile SupraWEB for eKEY Instructions
Information on the iBox BT LE Lockbox
Enable the “Call Before Showing” Feature
Smartphone Compatability Information
eKEY Error Codes
Self-Service Authorization Code
Instructions for Remote Lockbox Programming Request
SupraWEB Management Site Resources
Supra Lockbox Programming Instructions

Supra Videos

How to Activate Call Before Showing (CBS) Feature
Supra Call Before Showing (CBS)
How to Use Your Smart Phone as an eKEY
How to Generate Supra eKEY Authorization Code Yourself
Supra Lockbox Safety Tips

Supra FAQs

Get your Supra KEY and lockbox questions answered.
Supra FAQs

Cooperating Key Application & Instructions/Lockbox Policies & Procedures

All SupraKEY programming is completed remotely. You can submit the Bay East Cooperating Key application to memberservices@bayeast.org for processing. A representative will contact you directly for payment once your completed forms are received. For more information you can contact our Member Services department at 925.730.4060.
Cooperating Key Application
Key Coverage Map
Cooperating Key Procedures and Service Centers
Cooperating MLS Approved Lockboxes and Procedures

MLS/Key/Lockbox Information by County

County Information
Bay East Association of Realtors logo Copyright 2021 © Bay East Association of REALTORS®
  • Privacy Policy
  • Terms of Service
  • DMCA Notice
  • Accessibility
  • Webmaster

7021 Koll Center Parkway

Pleasanton, CA 94566

925 730 4060

Get Directions »

2490 Mariner Square Loop

Suite 200

Alameda, CA 94501

510 523 7229

Get Directions »

  • Contact Us
  • Media Resources
  • Sitemap
  • Feedback
Facebook Twitter Instagram Youtube Linkedin